Mail-in repair service

Send your device in. Get a straight answer.

Enter your repair and ship-from details, select the package profile, and see the USPS cost combined with the $85 diagnostic fee before secure checkout.

Start mail-in request

Process file / 01

Mail-in repair, without the runaround

01

Start your request

Tell us what you are sending, what it is doing, and how to reach you. After your diagnostic payment, choose the package profile and create your included prepaid USPS label.

02

Pack it safely

Back up important data when possible, remove accessories you do not need repaired, and cushion the device securely in a sturdy box.

03

Ship with tracking

After payment, choose your package profile and create the included prepaid USPS label. Download and print it, attach it to your box, and keep the tracking number.

04

Approve the next step

After assessment, we will contact you with what we found and the recommended repair path before moving ahead.

Mail-in request

Repair details and shipping

The live USPS rate is based on the address and package profile you select. Your checkout total includes the $85 diagnostic fee plus that shipping cost.